Terms & Conditions
Welcome to CompleteTrip. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our website.
Acceptance of Terms
By accessing or using the CompleteTrip website, booking services, or any content provided by us, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms govern your use of our platform and any products or services offered.
Services Provided
CompleteTrip offers a wide range of Flight booking options.
These wide range of options are available to customers who access our website, create accounts, and/or make bookings.
User Responsibilities
As a user of CompleteTrip services, you agree to:
-
• Provide accurate, current, and complete information when making bookings or creating accounts.
-
• Maintain the confidentiality of your account and password details
-
• Be responsible for all activities that occur under your account.
-
• Use our services for lawful purposes only and comply with all applicable laws and regulations.
-
• Not engage in any activities that may disrupt, damage, or interfere with the website’s functionality, including but not limited to hacking or using unauthorized bots.
Account Registration and Security
To access certain services, you may be required to create an account with CompleteTrip. When registering, you agree to:
-
• Provide accurate and complete personal information.
-
• Update your account information as necessary to maintain its accuracy.
-
• Keep your account credentials secure and confidential.
-
• Notify us immediately if you suspect any unauthorized use of your account.
You are responsible for all activities that occur under your account, whether or not authorized.
Payment and Fees
All payments for bookings flights are subject to:
-
• The applicable pricing, taxes, and fees as outlined during the booking process.
-
• Payments made through our website will be processed securely using third-party payment gateways.
-
• You agree to pay all charges associated with your booking, including applicable taxes, fees, and cancellation charges.
CompleteTrip reserves the right to modify its pricing and fees at any time without prior notice.
Cancellation and Refunds
-
• Booking Cancellations: Cancellations of bookings are subject to the policies of the specific airline provider.
-
• Refunds: Refunds, if applicable, will be processed in accordance with the service provider’s terms and conditions.
-
• You must follow the outlined procedure for cancellations and request any refunds through our customer support team.
CompleteTrip is not responsible for delays, cancellations, or failures to provide services by third-party providers of airline companies.
Use of Website and Services
-
• You may use the CompleteTrip website solely for personal, non-commercial purposes.
-
• You are prohibited from using our website to:
-
• Engage in fraudulent activities.
-
• Violate any applicable laws or third-party rights
-
• Upload malicious code, malware, or harmful content
-
• Interfere with the website’s security or performance.
Intellectual Property
All content on the CompleteTrip website, including but not limited to text, images, logos, graphics, and software, is the property of CompleteTrip and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our intellectual property is prohibited.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse, control, or assume any responsibility for the content or practices of these websites. Visiting third-party websites is at your own risk.
Disclaimers and Limitation of Liability
-
• Services Provided "As-Is": The services provided by CompleteTrip are offered on an "as-is" and "as-available" basis. We do not guarantee that the services will be error-free, uninterrupted, or meet your specific requirements.
-
• Limitation of Liability: To the fullest extent permitted by law, CompleteTrip will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the website or services
Indemnification
You agree to indemnify, defend, and hold harmless CompleteTrip and its affiliates, officers, employees, agents, and partners from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of our website or services, or any violation of these Terms and Conditions.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved exclusively in the competent courts of Mumbai, India.
Changes to the Terms and Conditions
CompleteTrip reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the date of the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
CompleteTrip
Email: support@completetrip.com
Phone: +91-9967887879
Address: CompleteTrip, Mumbai, India
